Planet 7 Casino Payout Complaint– Resolved. Planet 7 Casino is now Blacklisted – Read Reasons Why. We received the below complaint from a planet 7 casino player Message: I hate to have to do this but Ive been playing at Planet 7 Casino for a while, won a little money and made a. Planet 7 Casino offers a number of promotions, casino bonuses and rewards that players can use, each with its specific bonus code for redemption. These promotional benefits include a welcome bonus for new players who create a real money account. Casino Operation. Planet 7 Casino is owned and operated by BTK Ltd Casinos, which was formerly called the Crystal Palace Group. As mentioned before, the site uses RealTime Gaming software, so it is definitely a legit online gambling platform that provides quality entertainment through a virtual environment.
When the Ace Revenue Group decided that it desired to further involve itself in the online casino industry, their immediate thought went more specifically to the US online casino industry. That’s why, in 2008, they decided to launch Planet 7 Casino. Since then, Planet 7 has risen the ranks to become one of the top online gaming sites in the industry. Pound for pound, this site has surpassed some casinos who have been around for twice as long. That alone tells you that there is nothing dull or boring about this particular site.
While Planet 7 does not offer the expansive selection of games you will see boasted by the absolute top names in the industry, they do offer a competent selection that spans across many different game types. As opposed to casinos that really only offer slots, Planet 7 gives players the real deal. In addition to a competent offering of games, all of the other finer details of this real money gambling site are in check and comply with what have become unofficial industry standards. After all, in the ultra-competitive online casino space, it takes a bit of hard work, dedication, and innovation in order to succeed. Planet 7 exemplifies all three.
- Our casino complaints service is available free for our players. We do our best to mediate between players and online casinos. Our Alternative Dispute Resolution official holds Associate level membership with the Chartered Institute of Arbitrators.
- Jul 25, 2018 Tried planet 7 casino and won. My first withdraw was difficult. I did receive my funds of about a thosand dollars but only after several months of phone calls and emails. Continued to play on the site and won again and requested a check. Again after several months and phone calls did receive a check for around twenty two hundred dollars.
- Planet7 has a checkered past of being one of the flagship casinos of the Ace Revenue group of casinos. They were in the rogue pit for a while – then out – then in again. They had actually gotten their act together a couple of years ago, but they were recently sold and their support moved from Costa Rica to Eastern Europe.
Planet 7 Casino Software
When an online casino utilizes some of the best software around, it becomes a bit easier for them to attract and retain customers. Planet 7 is doing exactly that through their use of Real Time Gaming software for almost all of their products. RTG is one of the top names in the industry and is utilized by a boatload of casinos and respected by just about every player that has any experience online.
RTG, being the innovative company that they are, are crafting new games all the time, and those new games are being regularly added to Planet 7’s offering. If you are looking for some solid gameplay and a user experience that is free of glitches or other unnecessary malfunctions, Planet 7 is exactly what you are looking for.
Game Selection
With almost 150 total casino games, there is room for plenty of variety at Planet 7. Variety is exactly what you get through their wide offering of both new and traditional real money casino games. Slots are a perennial favorite for players of all ages, and they exist in great supply at Planet 7. Whether you are looking for reeled or video slots they boast something for everyone. Even the newer 3D slots that seem to be catching on exist in a growing number.
Other classic casino games also exist at Planet 7. If you are looking to play roulette, both European and American versions of the game are offered. Blackjack in many varieties, video poker, and some of the more obscure specialty games are also offered making sure that no player preference is forgotten.
Perhaps sweetening the deal a little bit for prospective players is the fact that Planet 7 offers mobile gaming that can be accessed on most any smartphone or tablet so long as you have connection to the internet. Unfortunately, Planet 7 does not have a dedicated mobile application, but rather a mobile site that is designed to function within your phone’s browser.
Planet 7 Banking Options
The real test to determine whether a casino is worth playing at or not lies in its ability to facilitate deposits and withdrawals quickly, seamlessly, and without charging you an excess amount in fees. All too often people overlook the banking options only to be blindsided once they are about to make a deposit. There are fees on most every method of banking at this casino, however the fees are generally quite small.
If you are wishing to make a deposit, it can be done so in the following ways: VISA and NETeller.
Withdrawals are facilitated via paper checks, bank transfers, or NETeller.
As you might have guessed, we are wanting to see Planet 7 add a few more options when it comes to withdrawing and depositing funds.
Customer Service and Reputation
Nowadays Planet 7 is regarded as a highly reputable casino and is rarely the subject of any sort of controversy. In the beginning this was not always the case. Luckily, they turned things around quickly and complaints relating to payout speed and gameplay have all but disappeared.
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![Planet Planet](/uploads/1/2/5/2/125218045/147571879.jpg)
If you do happen to encounter any problems whatsoever, there is a competent customer service team standing by to help you with any and all of the problems you have. Whether you want to call via their toll-free number or email your complaint, both methods are available. What’s more, Planet 7 customer service reps are known for responding in a timely manner—most often within a day or two depending upon the severity of your complaint.
Sign-Up Bonus
Like many sites that are competing for US customers, Planet 7 does well to offer new players plenty of opportunities to increase their bankrolls. For new players at Planet 7, you will be able to take advantage of a 100% matching bonus up to $777. This means that a first-time deposit of $100 will net you $200 to begin playing real money casino games with.
While the bonus money is yours to play with, you need to fulfill wagering requirements before you are able to cash out the bonus monies or any winnings stemming from those monies. These wagering requirements are spelled out by Planet 7 very clearly, and are within the industry standard we have come to expect as far as welcome bonuses are concerned.
Planet 7 Casino FAQs
How often are new games added to the site?
Thanks to Planet 7’s reliance upon quality Real Time Gaming software, there are new, innovative games being added to their offering all the time. This is especially true when it comes to slot games.
Does the software glitch or freeze?
Through our research, we have only found players who have positive things to say about their overall gameplay experience. In general, RTG software is extremely reliable.
How long does it take for me to create an account and deposit real money?
Creating an account at Planet 7 is extremely easy and should take no more than 10 minutes’ time, and probably less than that. As far as depositing goes, the ease depends upon the chosen deposit method. In general, deposits happen and show up in your account instantaneously.
Are there are a lot of unnecessary fees?
When it comes to depositing or withdrawing money at Planet 7, you are almost always going to encounter fees. With that being said, the exact amount of the fee will vary depending on your chosen banking method.
Planet 7 casino opened in 2008 as part of a few USA-friendly casinos owned and operated by Ace Revenue Group. The casino offers over 130 games with a huge variety of slots, video poker, live dealer games and more. All of Planet seven casino’s games are powered by Realtime Gaming so you can be sure the games are high quality and that they will offer you a great gaming experience.
Planet 7 casino offers an extremely wide variety of bonuses and promotions for both new and returning players. Some of them include free casino chips, deposit bonuses, seasonal perks and more. If you want to learn more about all of the bonuses the casino has to offer, keep reading this Planet 7 review.
Casino
Editor’s Rating
Overall:4.0
Information
- Name:Planet 7 Casino
- Bonus:$1000
- Email:[email protected]
Currencies
Choctaw casino paystub online. Support
PhoneE-mailLive Chat
Planet 7 casino is licensed in Costa Rica and is available in over 50 countries including the United States, the United Kingdom, Netherlands and more. However, some of the states in the US are not eligible to play at this casino. A few of these states are Kentucky, New York, Maryland and Missouri.
Software and Platform
As it has previously mentioned Planet 7 casino runs on Realtime Gaming software. This software and gaming provider is considered one of the best there is out there. Also, Realtime Gaming is one of the most trusted names when it comes to online gambling. After all, Realtime Gaming offers a highly regarded software as well as state of the art multi-media and amazing graphics.
When it comes to types of play Planet Seven casino offerseach and every type there is. They have instant play, download, no-download and mobile options available.
For the instant play version all you have to do is open the casino’s website in your browser and that is it, no download needed. This is a good option if you are playing from your laptop and why not even from your mobile device through a browser. This is a nice option if you want an instant play, no-download on the go option and you do not want to use any disk space.
Planet 7 casino also has a downloadable option which is not that different from the instant play one. However, some players prefer having the casino installed on their computers or laptops. This casino also has a mobile version. There is no Planet 7 casino mobile app but you can access the mobile version of the casino through your browser, and that will allow you to satisfy your gaming needs on the go. All you need is internet access and your trusty device, whether it is a smartphone or a tablet.
What is great is that the mobile version has been optimized for gameplay on smaller screens and what is more you have access to all of the games offered on the main site. You can try your luck on slots, roulette, keno, blackjack and much more.
Game Variety
Planet 7 casino has over 150 slots to offer to its players. You can access them either through the slots tab which can be found on the casino’s homepage or through the side menu bar where you can even see the alphabetically. Planet 7 casino has made sure they offer a big selection of high-quality slots. Most of them have vibrant graphics and true-to-life sounds. Some of the more popular titles include Aztec Treasure, Ghost Ship, The Three Stooges, Naughty or Nice, Elf Wars, Wild Wizards, Voodoo Magic and more.
Some of the slots available at Planet 7 casino have bonus features such as extra wild cards or free spins. Also, most of the slots jackpots are below $10 000, but that does not mean that there are not a few slots with a grand prize of over $1 million. There are also a few progressive jackpots you can win such as Cleopatra Gold and Aztec’s millions.
Video poker games have to be the second largest selection of games at the casino. You can find favorites such as Caribbean Stud Poker, Pai Gow Poker, 777 Wild and so much more. These games have great graphics, and what is more, you can unlock exclusive bonuses as you play.
As far as specialty games go there are a few options like Sic Bo, War, Hot Dice, Keno, Bingo, Craps and more.
Last but not least the selection of table games is fairly decent with games such as Let’Em Ride, Red Dog, Pontoon, Casino War, Roulette, Baccarat, Blackjack, Poker, Texas Hold’em and so on.
Planet 7 casino also offers live dealer games, which is a great option for those players who have an issue with the random number generators used for the games.
An interesting feature that the casino has is a new games tab, which keeps players up to date with the latest offerings.
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Bonuses and Promotions
Planet 7 casino offers a 200% welcome bonus to all new players. There are also 14 free spins a day, which can be taken as a reward each day. Keep in mind that they have a minimum wagering requirement of 30x.
Deposits made via Skrill or Neteller are not eligible for the welcome offer. Quick FactsSoftware: Reels: 3Paylines: 20 Coin value: $0.01 – $Wild: Yes Scatter: YesFree Spins: Yes Bonus Game: YesMultiplier: Yes Gamble: No Free Triple Diamond Slot. Game contribution: All games under the “classic slots”- 75%. Triple diamond slots for free. The wagering requirement must be met in full within 14 days of the. CasinoHigh LightsBest USA Casino$1000 Casino Welcome BonusRTG, BetSoft, Spinomenal SlotsFastest withdrawals for US playersBest for UK/CA/EU/NZ Players£/$/€ 1000 Cashable BonusPlus 100 Free SpinsAmazing Slots CasinoMinimum deposit: £10.
Planet 7 casino definitely has a large array of bonuses and promotions which change monthly. For example, a 100% deposit bonus using a code is quite common. The casino also has an Escape Pod promotion where players can get a 250% no rules bonus. There is also a 200% deposit bonus for selected slot games and Keno. The casino also has a Crazy Days policy which features promotions such as Friday Freebie or Thursday Thriller.
Planet 7 casino has a VIP program as well. There are 5 levels, and there are different bonuses and promotions for each one. Like birthday bonuses, a 20% bonus for choosing wire transfer and more.
Planet 7 casino also has a Player Reward Card program. This is a third-party program, which gives you bigger account security via using a pre-paid credit card for all of your deposits and withdrawals. This is an extra security step in keeping your banking information safe and secure. What is even better is that there are no fees associated with this Player Reward Card. Also there are a few additional perks like 10% more on deposit bonuses, 7 day payouts, free gifts and more.
Planet 7 Casino Complaint
Payment Options
Planet 7 offers some of the most popular payment and e-wallet services to their players. Players can use MasterCard, Visa, Neteller, American Express, Bitcoin, Bank Transfer and the above mentioned Prepaid Player Reward Card. Keep in mind that the minimum deposit amount can vary depending on the payment type, but it is usually $50.
The minimum withdrawal amount of Planet 7 casino is $100, and the maximum weekly amount is $2 500.Speaking of money withdrawals, they can be done via bank transfer, wire transfer, Neteller and check. Be warned that some of these options may have a processing fee. Cash transfers are usually the fastest delivery method and check and bank wire may take 5 to 7 business days to arrive.
Contact Information
You can send a message through an email to the Planet 7 Casino website via [email protected] or talk to the staff by dialing 1-888-402-2065 for the toll free phone number.
Casino Information and Contacts
Website | p7campaign.com |
Phone | 1-888-402-2065 |
Live chat | + |
Availability | 24/7/365 |
Company | Ace Revenue Group |
Address | Costa Rica |
Customer Support and Security
Planet 7 casino offers 3 options when it comes to customer support – email, live chat and telephone. Each of these methods has a positive as well as a negative aspect to it, and it is up to the player to decide which one he or she may prefer. Players usually receive faster help via the live chat or telephone option. But if your inquiry is not urgent you can always write an email to the customer service representatives, they will surely answer you in a timely manner.
Another option is using the Central Disputed System LTD link, which is at the bottom of Planet 7’s homepage. This is a third party company betting site which tries to mediate claims between users and Planet 7 casino in such a way that will have a positive outcome for all involved. As you can see this method is reserved only if you have a problem that customer support cannot fix or if they do so in a non-satisfactory manner.
As far as security goes the casino has taken all necessary measures to ensure the safety of their players’ information both personal and bank. Also, in order to verify the trustworthiness of their games, Planet 7 have gotten tests of all of their games by Gaming Labs International (GLI). So players can enjoy over 150 amazing online casino games and be sure that they are completely fair.
Conclusion About Planet 7 Casino
Planet 7 casino is an online casino which offers its players a balance of great games, very nice bonuses and some unique features. The casino’s site is easy on the eyes, not too flashy and has all of the information you need such as game features, welcome bonus, recent winners and current jackpot amounts front and center. The game library has over 150 games such as slots, video poker, table games and so on. What is more a lot of the slots and video poker games have special bonus features. And last but not least Planet 7 casino has a 94% payout rate which is definitely something.
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Planet 7 Online Casino Reviews
Online Sources
- Shutdown of Online Casino Games Aimed at Kids (Largest Crackdown on Underage Gambling in the UK)
- Could a ‘Mini Casino’ Open in Franklin County? (Slot Machines, Gambling Tables and Video Gaming)